If a supplement is needed, it must happen within _____ days.

• A. 1 business day
• B. 2 business days
• C. 3 business days
• D. 4 business days

Answer: (B)

Timeliness when dealing with a supplement is about quickly reporting new costs or scope changes discovered during repairs. A supplement is a request to adjust the claim to cover additional work, parts, or costs that weren’t in the original estimate. The requirement to submit or complete a supplement within two business days ensures you have enough time to document the new damage, obtain any necessary quotes, and obtain authorization so the repair can continue without unnecessary delays. This two-day window keeps the claim current, supports a smooth settlement process, and helps maintain an accurate record of why extra money is needed. Waiting longer than two business days can slow payments and complicate the file, which is why two business days is the standard.